Please review our Delivery and returns page for more details and information on our return policy.

You have 14 days from the day you receive your order to let us know you'd like to return it — simply email customerservices@narratedhome.com with your order number. Once you've told us, you then have a further 14 days to send the item back to us.

Please note all original delivery charges are non-refundable and return delivery costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. "

All items must be unused and in new condition with any tags still attached. Returns that are damaged, soiled or altered may not be accepted..

White quartz geodes are durable but deserve considered handling.

Dust the crystal interior gently with a soft, dry brush — a clean paintbrush works well for reaching between the crystal clusters without applying pressure. For the outer matrix, a slightly damp cloth is sufficient. Dry thoroughly and immediately after any contact with moisture.

Avoid household cleaning sprays, chemicals, and abrasive materials on both surfaces. Keep away from prolonged direct sunlight, which can gradually dull the brilliance of the crystal interior over time.

The drusy crystal clusters are naturally formed and tightly packed, but avoid dropping or placing pressure on the interior — the individual crystal points, while robust, are part of what makes this piece what it is.

Variation in crystal formation, matrix colour, and surface texture is inherent to the mineral. No two geodes are identical.