Please review our Delivery and returns page for more details and information on our return policy.

You have 14 days from the day you receive your order to let us know you'd like to return it — simply email customerservices@narratedhome.com with your order number. Once you've told us, you then have a further 14 days to send the item back to us.

Please note all original delivery charges are non-refundable and return delivery costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. "

All items must be unused and in new condition with any tags still attached. Returns that are damaged, soiled or altered may not be accepted..